Platform and Services Information

Below you will find the status of our platforms and services. If a service is not accessible, you will find here more detailed information in real time.

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Websites

All our websites are currently up and running.
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eBanking

Our eBanking portal is currently up and running.
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eTrading

Our eTrading platform is currently up and running.
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Robo-Advisor

Our Robo-Advisor is currently fully operational.
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Advanced Trader

Our Advanced Trader platform is currently up and running.
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MetaTrader

Our MetaTrader platforms are currently up and running.

Customer Care Service

Find the right contact for you.

International

Headquarters

Swissquote Bank SA Chemin de la Crétaux 33 P.O. Box 319 1196 Gland Reception +41 22 999 94 11
Customer Care Center 0848 25 88 88 From abroad: +41 44 825 88 88 Contact form Opening hours 08:00 - 22:00 CET Monday to Friday
Forex +41 44 825 87 77 fx@swissquote.com Institutional +41 58 721 98 00 bank@swissquote.com Office opening hours 08:00 - 12:00 / 13:30 - 17:30 CET Monday to Friday

Zurich Lounge

Swissquote Bank AG Löwenstrasse 62 P.O. Box 2017 8021 Zürich
Customer Care Center 0848 25 88 88 From abroad: +41 44 825 88 88 Contact form Opening hours 08:00 - 22:00 CET Monday to Friday
Robo-Advisory +41 44 825 88 55 roboadvisor@swissquote.ch Institutional (German) +41 44 825 89 90 B2B-Desk@swissquote.ch Office opening hours 08:00 - 17:45 CET Monday to Friday

Middle-East

Swissquote MEA Ltd

Al Fattan Currency House Level 9, Office 903 Tower 2, DIFC P.O. Box 121364 Dubai, UAE
Trading & Robo-Advisory Phone: +971 4 450 1777 Fax: +971 4 450 1771 ae.sales@swissquote.ae Office opening hours 08:30 - 17:30 Sunday to Thursday

Swissquote Bank SA

(UAE Representative Office) Office 2402 | Level 24 Boulevard Plaza, Tower 1 P.O. Box 121364 Dubai, UAE
Forex Phone: +971 4 450 1700 Fax: +971 4 450 1701 dxb@swissquote.ae Office opening hours 09:00 - 18:30 Sunday to Thursday

Asia

Headquarters

Swissquote Bank SA Chemin de la Crétaux 33 P.O. Box 319 1196 Gland
Reception +41 22 999 94 11 Phone: +852 3902 0000 Chinese Toll Free: 4000 850 999 Fax: +852 3902 0099 asia@swissquote.com

Hong Kong

Swissquote Asia Ltd Suites 3202-04, Level 32 ICBC Tower 3 Garden Road Central, Hong Kong Phone: +852 3902 0000 Chinese Toll Free: 4000 850 999 Fax: +852 3902 0099 asia@swissquote.com

Client Hotline

Forex Dealing Desk

Please note that the trading desk is reserved for Swissquote customers placing Forex, CFDs and Cryptocurrency orders only. All telephone communications are recorded. Phone: +41 22 999 94 76 Opening hours Available 24 hours from 23:00 Sunday to 23:00 Friday CET

Payment Card Helpdesk

In case of problems with your payment card (24/7) Phone: +41 58 721 93 93